Your Journey Starts Here

We Build It. You Use It.
It's That Simple.

Our onboarding is hands-on and personalized. We handle the heavy lifting so your team never has to learn a single line of code, wrestle with settings, or figure anything out on their own.

Your 5-Phase Onboarding

Every system is custom-built around how your practice already operates. Here's exactly what the process looks like.

Phase 1
Discovery & Tech Stack Audit

We start by understanding how your office already runs — then we build around it.

1
What We'll Need From You
Your Current Tech Stack

A quick walkthrough of the tools your office uses today. We integrate with all of them — no overlap, no switching costs.

  • 🖥️Patient management system — Dentrix, Eaglesoft, Open Dental, Dolphin, etc.
  • 📱Phone & communication tools — Weave, Mango, RevenueWell, Podium, etc.
  • 💬SMS & email platforms — Whatever you're using for patient texts and follow-ups today
  • 📋Imaging & clinical tools — iTero, CBCT, Carestream, or anything your team touches daily
Phase 2
Train Your AI to Sound Like You

Your patients know your voice. Your AI should too.

2
What We'll Need From You
5–10 Example Notes & Letters

We feed your real clinical notes and patient summary letters into the AI so it learns exactly how you write — your tone, your phrasing, your style.

  • 📝Patient summary letters — The letters you already send after consultations
  • 🩺Clinical notes — Examples of how you document treatment recommendations
  • ✏️You always get the final say — Every AI-generated note is editable before it ever reaches a patient
  • 🎯After 5–10 examples — Your note-taker and clinical AI write the same way you already do
Here's What It Looks Like

Record the Consult. AI Does the Rest.

Once your AI is trained, this is how it works in practice. Hit record during any consultation — Treatment Plan transcribes the conversation, generates a patient-ready summary, and sends it alongside the treatment plan in one click.

1

Record

Tap record during the consultation

2

Transcribe

AI transcribes every word in real time

3

Summarize

AI drafts a patient-ready summary

4

Send

Delivered with the treatment plan via SMS

/ Consultation Summary
Edit Draft
Send to Patient
ER
Emily Reynolds
Invisalign Comprehensive — Bright Smile Orthodontics
Invisalign
Recorded
12:47 min

Consultation Recording

Transcribed
12:47
Recording Complete
Live Transcript
Dr. Smith
Based on the crowding and slight overbite, I'd recommend Invisalign Comprehensive. It'll address everything.
Emily
How long would that take? I have a wedding in about a year and a half.
Dr. Smith
You'll be done well before that — about 14-18 months, with changes in just 6-8 weeks.
Emily
What about cost? I don't have orthodontic insurance.
Dr. Smith
It's $299/mo at 0% APR. Vivera retainers are included — no surprise costs.

AI-Generated Summary

Draft Ready
AI analyzed 12:47 of conversation — summary ready to send
Consultation Summary

Hi Emily! Here's a summary of what we discussed today. Dr. Smith recommended Invisalign Comprehensive for crowding and a slight overbite. Treatment takes 14-18 months at $299/mo — well before your wedding!

Your Next Steps
Review your treatment plan — sent to your phone
Talk it over with your fiance — share this summary
Book your start date — tap the link when ready
From Bright Smile Orthodontics

We're excited about what Invisalign can do for your smile, Emily. No rush — we're here whenever you're ready!

SMS
Email
Send Summary + Plan
0 min
Manual note-taking after consult
100%
Conversation captured accurately
1 click
To send summary + treatment plan
HIPAA
Compliant recording & storage
Phase 3
Custom Build & Integration

We build your treatment plan platform from the ground up and connect it to everything you already use.

3
What We Handle
Your Custom Treatment Plan Platform

This is where the magic happens. We build your branded system and integrate it seamlessly with your current tech stack — zero overlap, zero disruption.

  • 🔗Full tech stack integration — Syncs with your PMS, phone system, and communication tools
  • 📲SMS & email delivery — Treatment plans sent through the channels your patients already respond to
  • 🎨Your branding, your style — Patients see your practice name, your colors, your logo
  • Team dashboard — One place for your team to create, send, and track every plan
Phase 4
Objection Copy & Follow-Up Sequences

We identify your most common patient objections and write follow-ups that sound like your team — warm, helpful, and personal. Not salesy.

4
What We Craft Together
Follow-Ups That Sound Like You

Every practice hears the same objections. We write the responses that bring patients back — using your voice, not a template.

  • 🗣️Top objections identified — Cost, timing, fear, "let me think about it," insurance, and more
  • 💌Custom SMS & email copy — Written to feel like a message from your office, not a robot
  • 🤝Warm, helpful, personal — The tone is supportive, not pushy. Patients feel cared for, not sold to
  • You approve everything — Nothing goes out until you've reviewed and signed off on every message
Here's What It Looks Like

AI That Knows Exactly What to Say

Select a patient's hesitations and Treatment Plan generates a personalized follow-up sequence — automatically nurturing them back to your chair.

/ Smart Follow-Up Builder
Preview
Save & Activate
ER
Emily Reynolds
Invisalign Comprehensive — Bright Smile Orthodontics
Invisalign
$299/mo

Patient Hesitations

3 of 6 selected
💰
"$299 a month is still a lot for me."
Breaks down daily cost, highlights flexible payment plans.
😬
"I don't want people to notice I'm wearing aligners."
Emphasizes how virtually invisible Invisalign is.
"18 months is such a long time."
Reframes the timeline, shows how fast results start.
📅
"I don't think I can wear them 22 hours a day."
Normalizes the adjustment period, shares tips.
🤔
"Will Invisalign actually work for my case?"
Shares before/after cases, offers ClinCheck preview.
🪞
"I've lived with my smile this long, why change now?"
Highlights long-term oral health and confidence.
Activate Smart Follow-Up Sequence

Generated Follow-Up Sequence

Timeline
Analytics
Day 1 — Immediate
SMSSent 2 min after visit
Hi Emily! It was great seeing you today at Bright Smile Orthodontics. We know $299/mo is a real consideration — that works out to less than $10 a day for a smile you'll love for a lifetime. We're always here if you have questions!
Cost
AI waits 3 days
Day 4 — Appearance Reassurance
9:00 AM
Can people really tell you're wearing Invisalign?
Emily, one of the most common concerns we hear is that people will notice your aligners. The truth? Invisalign is virtually invisible. Most of our patients say their friends and coworkers didn't notice for weeks — some not at all.
Appearance
AI waits 5 days
Day 9 — Timeline Reframe
SMS12:30 PM
Hey Emily! We know 18 months sounds like a long time — but most patients start seeing noticeable changes in just 6-8 weeks. Those 18 months will pass whether you start or not — imagine where your smile could be. We'd love to help you get started!
CommitmentCost
Day 14 — Friendly Nudge
10:00 AM
Emily, your Invisalign plan is still waiting for you
Hi Emily, just checking in! Your custom Invisalign plan with Dr. Smith is ready whenever you are. At $299/mo, it's an investment in a smile you'll love forever. Would you like to schedule your next visit? Just reply to this message or call us anytime.
CostAppearanceCommitment
87%
Response rate with AI follow-up
14 days
Average time to re-engage patient
$0
Additional labor cost
Phase 5
Verification, Security & Launch

Before you go live, we run everything through a full verification process. Your patients' data is protected. Period.

5
What Gets Verified
HIPAA Compliance & System Check

We don't cut corners. Every piece of patient data is encrypted, every integration is tested, and everything is verified before you send your first plan.

  • 🔒HIPAA compliance verified — End-to-end encryption, secure storage, access controls
  • 🧪Full system test — Every integration point tested with real workflows
  • 📊Analytics confirmed — Open rates, engagement tracking, and team performance all online
  • 🚀Go live — Your system is ready. Your next consultation could be the one that pays for itself

The Simple Version

Five phases. We handle the heavy lifting. You barely have to lift a finger.

🖥️
Tell Us Your Stack
One discovery call
📝
Upload Examples
5-10 notes & letters
🔧
We Build It
Custom platform & integrations
💬
Approve Your Copy
Review & sign off
🚀
Go Live
HIPAA verified & ready

Our Commitment to You

This isn't a DIY platform. This is a done-for-you system built around your practice.

🤝

Dedicated Onboarding Support

A real human walks you through every step. You're never left figuring things out on your own.

🎯

Built Around How You Work

We don't make you change your process. We optimize the one you already have — tighter, faster, more effective.

🔒

HIPAA Compliant From Day One

Patient data is encrypted, access is controlled, and everything is verified before you ever go live.

Ready to See What This Looks Like for Your Practice?

Book a call. We'll show you exactly how it works with your current setup.

Book Your Onboarding Call →
No commitment. No pressure. Just a conversation about what's possible.